Proposed User questionnaire survey for improving ridership on Airport buses. 1. Gender a. Male b. Female 2. Age group? a. <18 b. 18-35 c. 36-50 d. 51-60 e. >60 3. Occupation a. Student b. Working - salaried c. Working –self-employed d. Retired e. Homemaker / housewife f. Other 4. What is your monthly household income [INR]? a. Below 25,000 b. 25,000-50,000 c. 50,000-1 lakh d. 1lakh- 2 lakh e. Above 2 lakh 5. Vehicles in your household: (please check the appropriate ones) 0123+ Number of Car 0 1 2 3+ Number of Two Wheeler 0 1 2 3+ 6. Location: Residence (nearest landmark) Nearest bus stop Locality 7. How much time do you spend in commuting to the airport every trip? a. Half an hour to one hour b. One hour to One hour thirty minutes c. One hour thirty minutes to Two hours d. Two hours to Two hour thirty minutes e. Two hour thirty minutes to Three hours f. More than three hours 8. Do you have a smartphone? a. Yes b. No 9. Do you use your phone for any of the following? (check all that apply) a. Planning your trip route b. Choosing mode of transport based on time/ convenience c. Booking auto/ taxi/ bus services d. Checking timings for bus/ metro e. Checking location of bus stops/ metro stations f. Others g. None 10. Which transit apps do you use on your phone? (check all that apply) a. Namma Metro b. BMTC c. Uber/Ola d. Others e. None 11. How often do you use Vayu Vajra?(whichever option matches the frequency of your travel in Vayu Vajra) a. Daily/ 5 days a week b. Once a week c. Once in 15 days d. Once a month 12. Which best describes your mode of payment on the bus? a. Cash b. Vajra Pass c. Vayu Vajra Pass Vajra passes are AC bus passes not valid on Vayu Vajra but one can get a discount on Vayu Vajra rides by showing the Vajra pass 13. For the trip purpose mentioned above, you use the Vayu Vajra buses- a. On my onward trip to airport b. On my return trip from airport c. Both sides 14. Purpose of Journey a. Visitor b. Airport Staff c. Domestic Passenger d. International Passenger 15. At which bus stop do you: Get On Get Off 16. A. How do you get to the bus stop?(check all that apply) a. Walk b. Two Wheeler c. Car d. Bicycle e. Public Bus (BMTC) f. Private Bus g. Metro h. Auto-rickshaw/ Taxicab i. Shared transport (car pool, bike pool, auto pool, etc.) j. Uber/ Ola/ other app-based services 16B. How do you get from the bus stop to your destination? (not applicable if the destination is airport)(Check all that applies a. Walk b. Two Wheeler c. Car d. Bicycle e. Public Bus (BMTC) f. Private Bus g. Metro h. Auto-rickshaw/ Taxicab i. Shared transport (car pool, bike pool, auto pool, etc.) j. Company-provided transport k. Uber/ Ola/ other app-based services 17. A. How long does it take to get to the bus stop for accessing the Vayu Vajra bus? a. Less than 10 mins b. 10-20 mins c. 20-30 mins d. 30-45 mins e. 45-60 mins f. More than an hour 17.B. How long does it take to get from the bus stop to your destination (ignore if the destination is airport)? a. Less than 10 mins b. 10-20 mins c. 20-30 mins d. 30-45 mins e. 45-60 mins f. More than an hour 18. In general, what do you think needs to be improved with the Vayu Vajra bus services?(Check all that apply) a. Bus stop facilities b. Bus connectivity and access c. Ease of transfer from bus to other modes of transport d. More information regarding multi-modal transport (shifting from bus/ auto/ walk to bus stops, or vice versa) e. More convenient and affordable services such as, luggage space, courteous staff etc. 19. How can bus stop facilities be improved?(Check all that apply)(if answer to Question 17 included option a) a. Better lighting at the bus stops b. Better access to the bus stop c. Information regarding the Vayu Vajra buses at the bus stop. 20. A. How can bus connectivity and access be improved?(Check all that apply)(if answer to Question 17 included option b) a. Increase frequency of busesto stops catering to Vayu Vajra routes ( last mile) b. Add new Vayu Vajra bus routes c. Information/ signs regarding bus schedules d. Discount fares for transfer from Vayu Vajra for last mile on buses 20.B. How long are you willing to wait for the Vayu Vajra buses? a. Less than 5 minutes b. 5-10 minutes c. 10-15 minutes d. 15-20 minutes e. More than 20 minutes 21. Any specific routes that you would like to suggest for Airport or any other suggestion?